It should not be news that the entire approach by organisations towards IT spend is changing. The shift from the IT departments as an agent of control is rapidly fading in the rear view mirror.
Whilst IT likes to think that it is different, brief organisational naval gazing will highlight that it is not alone. For HR, Supply Chain and virtually all business processes, change is everywhere, for everyone and for keeps. Maintaining organisational silos are increasingly going to constrict profitability and service delivery. In the rapid, short term focused life we live, this will not be tolerated.
This means that the CIO and CXO, and equally importantly their teams, has to be smart enough to begin each day checking the ego at the door. All the IT skills will not be in IT. All the HR skills will not be in HR. Organisational structures will still be important, that is critical to remember, but the age of the silo as the owner of all that is good and important is gone. Collaboration will be critical, investment in collaboration equally critical.
The key challenge for the collaboration investment will be to get the change management in place. Like the shift to cloud, change management has been overlooked for collaboration. Management by decree is not change management, nor is it checking the ego at the door.