Author Archives: capioIT - Phil Hassey

About capioIT - Phil Hassey

If you require further information, please contact Phil Hassey, CEO of capioIT. capioIT is an advisory firm focused on helping organisations to understand emerging technology as the world becomes Digital. Phil may be contacted easily in the digital and real world. phil@capioit.com +61422231793

Australia is losing out with diminishing innovation and increasing corruption. Is this the “lucky” country we want?

I like to describe myself as a recovering economist. That gives me the chance to avoid the worst of the baggage of being an economist, but still, dip back in when I see compelling economic behaviour (e.g. Stimulus to recover … Continue reading

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IBM Spins off GTS. The future is 100% Hybrid and AI

On October 8th, 2020, IBM CEO Arvind Krishna announced that IBM was spinning off the Infrastructure Management group of Global Technology Services or GTS. This is no small spinoff; $19B in revenue, 90,000 employees, and nearly 5,000 clients and a … Continue reading

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capioIT turns 10 – Thanks for the support and trust

Firstly, I hope that you, your family and community are safe during these difficult times. For capioIT, this week is a time of positive reflection.       The world in 2010 was a very different place. A lot can … Continue reading

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Global Innovation Index – Switzerland is the most innovative nation on earth, US and Nordic Countries worth noting.

The Global Innovation Index was released on the 2nd of September, 2020. As an analyst and recovering economist, I love these types of rankings. The Global Innovation Index carries credibility and weight. It is a venture bookended by Cornell University, … Continue reading

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Xero acquires Waddle – AccountingTech meets FinTech meets SmallBizTech.

On August 25th, 2020, SMB Accounting SaaS heavyweight Xero announced the acquisition of Waddle for a reported A$80M (including long term incentives). Waddle is an Australian based invoice lending cloud platform. For most small businesses, access to capital is consistently … Continue reading

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Westfield Car Park Automation – Five years later is still fundamentally unsafe

Amid a COVID driven shopping downturn Westfield (ASX: SCG) has launched a new parking program. Become a member of Westfield Plus, and you get extra parking time at pay for parking centres as well as other “perks” from tenants, e.g. … Continue reading

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Your valuable and curated customer data. Throw it away and start again.

Coronavirus has taken too many lives, decimated global economies, removed the sense of place for all communities and reshaped almost all propositions in all corners of the world. The way our world works from a social, economic, personal space and … Continue reading

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Will the CFO use the Corona Virus Black Swan Event to defund Customer Experience

Analysts, consulting firms, SaaS providers and business innovators all agree on one thing: Customer Experience has to be the number one priority for enterprise strategy as we enter 2020 and beyond. Enterprise boards and leadership teams have firstly, learnt the … Continue reading

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More evidence – Tough times for legacy tech vendors, and golden time for the Cloud

Software Asset Management and Licensing app provider Flexera recently published a report on technology investments that makes fascinating, scary or reassuring reading depending upon your perspective. The Flexera™ State of Technology Spend Report was based on over 300 interviews with … Continue reading

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All Go for Zoho

SaaS provider Zoho held their 2020 Analyst Day at their new US hometown of Austin, Texas January 29-31st. If you don’t know Zoho, think of them as an Austin, Texas for the tech industry. It is definitely not weird, but … Continue reading

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