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Recent Posts
- Australia is losing out with diminishing innovation and increasing corruption. Is this the “lucky” country we want?
- IBM Spins off GTS. The future is 100% Hybrid and AI
- capioIT turns 10 – Thanks for the support and trust
- Global Innovation Index – Switzerland is the most innovative nation on earth, US and Nordic Countries worth noting.
- Xero acquires Waddle – AccountingTech meets FinTech meets SmallBizTech.
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Phil Hassey
- @rwang0 My related holiday conversations have been about how much we don’t miss flying. February 3rd is my one year… twitter.com/i/web/status/1… 1 day ago
- @berkson0 4 colours of fun https://t.co/8KnQTnnNC9 1 day ago
- @berkson0 I have a back scratcher, fart noise maker, a suction grip thingy, a clickable pen, all can work wonders to distract. 2 days ago
- @vijayasankarv We just showed in Sydney that a record breaking attack is sometimes ineffective, the passion of youth may help India. 3 days ago
- RT @matteastwood: I love following our industry -> @Intel said CEO Bob Swan would be replaced by @VMWare CEO @PGelsinger effective Feb. 15… 3 days ago
- One of many aspects to creating the customer experience and community twitter.com/vendorprisey/s… 4 days ago
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- @thinkovation It is the “genius” of Murdoch and others , make people vote against their interest by convincing them… twitter.com/i/web/status/1… 5 days ago
- RT @berkson0: As consumers we've learned (been trained?) to consume content in a multi-screen modality, where the extra screen is either de… 5 days ago
- @bhaines0 @robin_daniels Do you think you can dance is more to the poi t 6 days ago
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Category Archives: Uncategorized
Australia is losing out with diminishing innovation and increasing corruption. Is this the “lucky” country we want?
I like to describe myself as a recovering economist. That gives me the chance to avoid the worst of the baggage of being an economist, but still, dip back in when I see compelling economic behaviour (e.g. Stimulus to recover … Continue reading
IBM Spins off GTS. The future is 100% Hybrid and AI
On October 8th, 2020, IBM CEO Arvind Krishna announced that IBM was spinning off the Infrastructure Management group of Global Technology Services or GTS. This is no small spinoff; $19B in revenue, 90,000 employees, and nearly 5,000 clients and a … Continue reading
Posted in Uncategorized
Tagged AWS, BPO, Cloud, Hybrid Cloud, IBM, Innovation, Microsoft, Outsourcing, Strategy
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capioIT turns 10 – Thanks for the support and trust
Firstly, I hope that you, your family and community are safe during these difficult times. For capioIT, this week is a time of positive reflection. The world in 2010 was a very different place. A lot can … Continue reading
Global Innovation Index – Switzerland is the most innovative nation on earth, US and Nordic Countries worth noting.
The Global Innovation Index was released on the 2nd of September, 2020. As an analyst and recovering economist, I love these types of rankings. The Global Innovation Index carries credibility and weight. It is a venture bookended by Cornell University, … Continue reading
Posted in Uncategorized
Tagged Asia, Asia Pacific, Capital, China, Economics, Europe, Innovation, Japan, Korea, Singapore, Technology, UK, USA
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Xero acquires Waddle – AccountingTech meets FinTech meets SmallBizTech.
On August 25th, 2020, SMB Accounting SaaS heavyweight Xero announced the acquisition of Waddle for a reported A$80M (including long term incentives). Waddle is an Australian based invoice lending cloud platform. For most small businesses, access to capital is consistently … Continue reading
Posted in Uncategorized
Tagged accounting, Acquisition, Australia, Cloud, Fintech, Innovation, M&A, New Zealand, SaaS, Strategy, UK, Xero
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Westfield Car Park Automation – Five years later is still fundamentally unsafe
Amid a COVID driven shopping downturn Westfield (ASX: SCG) has launched a new parking program. Become a member of Westfield Plus, and you get extra parking time at pay for parking centres as well as other “perks” from tenants, e.g. … Continue reading
Posted in Uncategorized
Tagged Competition, Consumer, Covid_19, Customer Experience, CX, CXO, digital, Retail, Sales, security, Westfield
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Your valuable and curated customer data. Throw it away and start again.
Coronavirus has taken too many lives, decimated global economies, removed the sense of place for all communities and reshaped almost all propositions in all corners of the world. The way our world works from a social, economic, personal space and … Continue reading
Posted in Uncategorized
Tagged Analytics, Applications, Big Data, CEO, CFO, CMO, Compliance, Covid_19, Data, Data Centre, Data Visualisation, Forecast, Government, Marketing, Regulatory
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Will the CFO use the Corona Virus Black Swan Event to defund Customer Experience
Analysts, consulting firms, SaaS providers and business innovators all agree on one thing: Customer Experience has to be the number one priority for enterprise strategy as we enter 2020 and beyond. Enterprise boards and leadership teams have firstly, learnt the … Continue reading
Posted in Uncategorized
Tagged Business, CEO, CFO, CMO, Competition, Customer Experience, CX, Differentiation, digital, Innovation, Microsoft, Oracle, Salesforce, SAP, Strategy, Technology, Transformation
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More evidence – Tough times for legacy tech vendors, and golden time for the Cloud
Software Asset Management and Licensing app provider Flexera recently published a report on technology investments that makes fascinating, scary or reassuring reading depending upon your perspective. The Flexera™ State of Technology Spend Report was based on over 300 interviews with … Continue reading
Posted in Uncategorized
Tagged AI, Amazon, Analytics, Asset Services, AWS, Business, CEO, Cloud, Competition, CRM, CX, Differentiation, digital, Google, HP, HR, IBM, Microsoft, Oracle, Red Hat, SaaS, Salesforce, SAP, Service Now, ServiceNow, Strategy, Technology, Vendor, Workday
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All Go for Zoho
SaaS provider Zoho held their 2020 Analyst Day at their new US hometown of Austin, Texas January 29-31st. If you don’t know Zoho, think of them as an Austin, Texas for the tech industry. It is definitely not weird, but … Continue reading
Posted in Uncategorized
Tagged Applications, Business, Cloud, Commercial, Competition, Culture, Hosting, India, Infrastructure, Innovation, Marketing, Microsoft, Mobile, mobility, Public Cloud, SaaS, SaaS. Strategy, Sales, Services, SME, Technology, USA, Zoho
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