Tag Archives: Analytics

Too many Bud Lights Gives SAP Brewers Droop

Posted on May 15, 2017 by

News broke last week that SAP was suing long-term client and global mega-brewer Anheuser-Busch InBev (brewers of Budweiser, Stella, Fosters amongst other beer of dubious quality) for the tidy sum of US$600M for license indiscretions. It is a staggering amount … Continue reading →

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ANZ is the Guide for Where DXC Technology Needs to Go

Posted on April 20, 2017 by

In early April 2017, DXC Technology launched. Many were asking; Who is DXC Technology? It is simply the combination of Hewlett-Packard Enterprise Services and CSC, by way of EDS, UXC, Compaq and others, following the merger announced in 2016. Simple, … Continue reading →

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Google Maps gets Gas

Posted on March 22, 2017 by

For anyone interested in constant and regular innovation, Google Maps is always a great place to start. For those who are focused on the importance of Location Intelligence, it is, of course, a critical source of insight as well as … Continue reading →

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PAST is the future for the Contact Centre

Posted on November 7, 2016 by

  In the late 1990’s when I first worked in contact centres, the most cutting edge innovation was the now redundant fax machine. Getting call centre agents and managers of an Australian insurance company in Australia to consider leveraging the … Continue reading →

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Do we have Business as usual in the Salesforce Services and Solution Market?

Posted on September 13, 2016 by

Recently capioIT released the 2016 Global Salesforce Services and Solutions Market Capture Share Report highlighting leadership in this market. Here is further insight on the maturity of the market. capioIT Capture Share Report Salesforce has fundamentally altered the software and broader enterprise … Continue reading →

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capioIT Identifies Leadership in the Global Salesforce Services and Solutions Market

Posted on August 31, 2016 by

  Salesforce continues to be a global market changer. It effectively created the SaaS market, killed the legacy monolith of Siebel, and created one of the strongest and most loyal communities in the enterprise technology ecosystem. This is best represented … Continue reading →

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Is Innovation, not Invention the Missing Link for Google Enterprise?

Posted on June 23, 2016 by

  Google is one of the great corporate success stories. It has redefined markets and destroyed incumbent providers in both the online and offline world. Just ask the yellow paper weight company, Yellow Pages what it can do. It has … Continue reading →

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