Tag Archives: Analytics

Salesforce – Acquires Tableau, accelerates analytics as it plays a Customer 360 game

Posted on June 12, 2019 by

Salesforce announced on Monday, June 10th (US time) the acquisition of data visualisation leader Tableau for US$15.7B. Some jaws dropped at the purchased and the price and some at the purchaser. It was inevitable that Tableau would be acquired, Oracle, … Continue reading →

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DXC Acquires System Partners – Finally joins the Salesforce Ecosystem

Posted on September 27, 2018 by

At Dreamforce 2018 today, DXC announced the acquisition of Australian based Salesforce Platinum partner, System Partners. System Partners is one of the leading integrators in Australia, with a focus on Financial Services and the Public Sector. Firstly, congratulations to both … Continue reading →

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capioIT releases the 2018 Global Salesforce Solution Providers Capture Share Report – Accenture still leads the way, but competition is catching up.

Posted on August 27, 2018 by

The constant growth of Salesforce has proven to be on of the critical success stories for the SaaS market, if not the most outstanding success. In 2018 it passed US$10B in revenue and is on track to be the fastest … Continue reading →

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Too many Bud Lights Gives SAP Brewers Droop

Posted on May 15, 2017 by

News broke last week that SAP was suing long-term client and global mega-brewer Anheuser-Busch InBev (brewers of Budweiser, Stella, Fosters amongst other beer of dubious quality) for the tidy sum of US$600M for license indiscretions. It is a staggering amount … Continue reading →

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ANZ is the Guide for Where DXC Technology Needs to Go

Posted on April 20, 2017 by

In early April 2017, DXC Technology launched. Many were asking; Who is DXC Technology? It is simply the combination of Hewlett-Packard Enterprise Services and CSC, by way of EDS, UXC, Compaq and others, following the merger announced in 2016. Simple, … Continue reading →

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Google Maps gets Gas

Posted on March 22, 2017 by

For anyone interested in constant and regular innovation, Google Maps is always a great place to start. For those who are focused on the importance of Location Intelligence, it is, of course, a critical source of insight as well as … Continue reading →

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PAST is the future for the Contact Centre

Posted on November 7, 2016 by

  In the late 1990’s when I first worked in contact centres, the most cutting edge innovation was the now redundant fax machine. Getting call centre agents and managers of an Australian insurance company in Australia to consider leveraging the … Continue reading →

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