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Recent Posts
- Australia is losing out with diminishing innovation and increasing corruption. Is this the “lucky” country we want?
- IBM Spins off GTS. The future is 100% Hybrid and AI
- capioIT turns 10 – Thanks for the support and trust
- Global Innovation Index – Switzerland is the most innovative nation on earth, US and Nordic Countries worth noting.
- Xero acquires Waddle – AccountingTech meets FinTech meets SmallBizTech.
January 2021 M T W T F S S 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 Categories
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Phil Hassey
- @rwang0 My related holiday conversations have been about how much we don’t miss flying. February 3rd is my one year… twitter.com/i/web/status/1… 1 day ago
- @berkson0 4 colours of fun https://t.co/8KnQTnnNC9 1 day ago
- @berkson0 I have a back scratcher, fart noise maker, a suction grip thingy, a clickable pen, all can work wonders to distract. 2 days ago
- @vijayasankarv We just showed in Sydney that a record breaking attack is sometimes ineffective, the passion of youth may help India. 3 days ago
- RT @matteastwood: I love following our industry -> @Intel said CEO Bob Swan would be replaced by @VMWare CEO @PGelsinger effective Feb. 15… 3 days ago
- One of many aspects to creating the customer experience and community twitter.com/vendorprisey/s… 4 days ago
- @servantofchaos Too many people who are dual NZ citizens from their parents who don’t want to give up kiwi citizen… twitter.com/i/web/status/1… 4 days ago
- @thinkovation It is the “genius” of Murdoch and others , make people vote against their interest by convincing them… twitter.com/i/web/status/1… 5 days ago
- RT @berkson0: As consumers we've learned (been trained?) to consume content in a multi-screen modality, where the extra screen is either de… 5 days ago
- @bhaines0 @robin_daniels Do you think you can dance is more to the poi t 6 days ago
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Tag Archives: Analytics
Your valuable and curated customer data. Throw it away and start again.
Coronavirus has taken too many lives, decimated global economies, removed the sense of place for all communities and reshaped almost all propositions in all corners of the world. The way our world works from a social, economic, personal space and … Continue reading
Posted in Uncategorized
Tagged Analytics, Applications, Big Data, CEO, CFO, CMO, Compliance, Covid_19, Data, Data Centre, Data Visualisation, Forecast, Government, Marketing, Regulatory
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More evidence – Tough times for legacy tech vendors, and golden time for the Cloud
Software Asset Management and Licensing app provider Flexera recently published a report on technology investments that makes fascinating, scary or reassuring reading depending upon your perspective. The Flexera™ State of Technology Spend Report was based on over 300 interviews with … Continue reading
Posted in Uncategorized
Tagged AI, Amazon, Analytics, Asset Services, AWS, Business, CEO, Cloud, Competition, CRM, CX, Differentiation, digital, Google, HP, HR, IBM, Microsoft, Oracle, Red Hat, SaaS, Salesforce, SAP, Service Now, ServiceNow, Strategy, Technology, Vendor, Workday
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Dreamforce 2019 – Still going its own way
A Barack Obama fireside chat, Alicia Keys and a piano out of nowhere to sign off on Marc Benioff’s keynote, members of Prince’s band on the concourse, Neil Finn’s latest backing band AKA Fleetwood Mac at an apparently un-named baseball … Continue reading
Posted in Uncategorized
Tagged Accenture, Analytics, Asia Pacific, Cloud, Competition, CRM, Deloitte, digital, Dreamforce, Hybrid Cloud, Industry, Innovation, Oracle, SaaS, Salesforce, Services, Strategy, Technology, Vendor
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Salesforce – Acquires Tableau, accelerates analytics as it plays a Customer 360 game
Salesforce announced on Monday, June 10th (US time) the acquisition of data visualisation leader Tableau for US$15.7B. Some jaws dropped at the purchased and the price and some at the purchaser. It was inevitable that Tableau would be acquired, Oracle, … Continue reading
Posted in Uncategorized
Tagged Analytics, AWS, BI, Big Data, Business, Cloud, Competition, Differentiation, Google, Innovation, Microsoft, Oracle, SaaS, Salesforce, Strategy, Tableau, Technology, Vendor
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DXC Acquires System Partners – Finally joins the Salesforce Ecosystem
At Dreamforce 2018 today, DXC announced the acquisition of Australian based Salesforce Platinum partner, System Partners. System Partners is one of the leading integrators in Australia, with a focus on Financial Services and the Public Sector. Firstly, congratulations to both … Continue reading
Posted in Uncategorized
Tagged Analytics, Appirio, Applications, Asia Pacific, Australia, Business, Cloud, Cognizant, Competition, CRM, Differentiation, digital, Industry, Innovation, IT Services, Partners, Public Sector, SaaS, Salesforce, Services, Strategy, Technology, Vendor
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capioIT releases the 2018 Global Salesforce Solution Providers Capture Share Report – Accenture still leads the way, but competition is catching up.
The constant growth of Salesforce has proven to be on of the critical success stories for the SaaS market, if not the most outstanding success. In 2018 it passed US$10B in revenue and is on track to be the fastest … Continue reading
Posted in Uncategorized
Tagged Accenture, Analytics, Appirio, Big Data, Bluewolf, Capgemini, CEO, Cloud, Cognizant, Competition, CRM, Deloitte, Differentiation, digital, Fujitsu, Google, IBM, Infosys, Innovation, IT Services, NTT, PwC, SaaS, Salesforce, Services, Strategy, TCS, TechMahindra, Vendor, Wipro
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Too many Bud Lights Gives SAP Brewers Droop
News broke last week that SAP was suing long-term client and global mega-brewer Anheuser-Busch InBev (brewers of Budweiser, Stella, Fosters amongst other beer of dubious quality) for the tidy sum of US$600M for license indiscretions. It is a staggering amount … Continue reading
Posted in Uncategorized
Tagged Accenture, Analytics, Asia Pacific, Asset Services, Australia, Big Data, CEO, Cloud, CMO, collaboration, Competition, CRM, Dell, Differentiation, digital, Google, HP, IaaS, IBM, Industry, Innovation, IP, IT Services, Legacy, Microsoft, Oracle, Pricing, SaaS, Salesforce, SAP, Strategy, Vendor
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ANZ is the Guide for Where DXC Technology Needs to Go
In early April 2017, DXC Technology launched. Many were asking; Who is DXC Technology? It is simply the combination of Hewlett-Packard Enterprise Services and CSC, by way of EDS, UXC, Compaq and others, following the merger announced in 2016. Simple, … Continue reading
Posted in Uncategorized
Tagged Accenture, Analytics, Asia Pacific, Asset Services, Australia, AWS, Big Data, BPO, Capgemini, CEO, Cloud, Cognizant, Competition, CSC, Dell, Differentiation, digital, DXC Technology, EDS, Fujitsu, HP, IaaS, IBM, India, Infosys, Innovation, IT Outsourcing, IT Services, Microsoft, Outsourcing, SaaS, Salesforce, SAP, Services, Strategy, Vendor
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Google Maps gets Gas
For anyone interested in constant and regular innovation, Google Maps is always a great place to start. For those who are focused on the importance of Location Intelligence, it is, of course, a critical source of insight as well as … Continue reading
Posted in Uncategorized
Tagged Analytics, Cognitive Computing, Consumer, GIS, Google, Location, logistics, Maps, ML
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PAST is the future for the Contact Centre
In the late 1990’s when I first worked in contact centres, the most cutting edge innovation was the now redundant fax machine. Getting call centre agents and managers of an Australian insurance company in Australia to consider leveraging the … Continue reading
Posted in Uncategorized
Tagged Analytics, BPO, Business, Cognitive Computing, Contact Centre, CRM, Culture, Economics, India, Innovation, Marketing, Offshoring, Philippines, security, Technology, Watson
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