Tag Archives: Business

Will the CFO use the Corona Virus Black Swan Event to defund Customer Experience

Posted on March 9, 2020 by capioIT - Phil Hassey

Analysts, consulting firms, SaaS providers and business innovators all agree on one thing: Customer Experience has to be the number one priority for enterprise strategy as we enter 2020 and beyond. Enterprise boards and leadership teams have firstly, learnt the … Continue reading →

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More evidence – Tough times for legacy tech vendors, and golden time for the Cloud

Posted on March 4, 2020 by capioIT - Phil Hassey

Software Asset Management and Licensing app provider Flexera recently published a report on technology investments that makes fascinating, scary or reassuring reading depending upon your perspective. The Flexera™ State of Technology Spend Report was based on over 300 interviews with … Continue reading →

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All Go for Zoho

Posted on February 11, 2020 by capioIT - Phil Hassey

SaaS provider Zoho held their 2020 Analyst Day at their new US hometown of Austin, Texas January 29-31st. If you don’t know Zoho, think of them as an Austin, Texas for the tech industry. It is definitely not weird, but … Continue reading →

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AWS goes Local – Bringing the Cloud Closer

Posted on December 16, 2019 by capioIT - Phil Hassey

In December 2019, AWS had its key global customer event re:Invent in Las Vegas. It is no surprise that the game gets bigger, the event gets broader and the content overwhelming in scale and scope. AWS now hosts 65,000 from … Continue reading →

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Salesforce – Acquires Tableau, accelerates analytics as it plays a Customer 360 game

Posted on June 12, 2019 by capioIT - Phil Hassey

Salesforce announced on Monday, June 10th (US time) the acquisition of data visualisation leader Tableau for US$15.7B. Some jaws dropped at the purchased and the price and some at the purchaser. It was inevitable that Tableau would be acquired, Oracle, … Continue reading →

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DXC Acquires System Partners – Finally joins the Salesforce Ecosystem

Posted on September 27, 2018 by capioIT - Phil Hassey

At Dreamforce 2018 today, DXC announced the acquisition of Australian based Salesforce Platinum partner, System Partners. System Partners is one of the leading integrators in Australia, with a focus on Financial Services and the Public Sector. Firstly, congratulations to both … Continue reading →

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Google Maps is now a GIS platform – Consumers and Enterprise win

Posted on September 19, 2018 by capioIT - Phil Hassey

  Google held their Enterprise Cloud meeting in San Francisco in July. While there was plenty to hear from them regarding investment in the Google Cloud Platform (GCP), the announcements were not limited to the cloud. For me, as a … Continue reading →

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IBM Think 2018 – What will drive IBM toward the future

Posted on April 13, 2018 by capioIT - Phil Hassey

  IBM held their think conference in March 2018. As with all vendor conferences, the content comes fast, it is varied and takes a while to digest. Think was the first time that IBM integrated all their business units into … Continue reading →

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Dreamforce Winners for 2017

Posted on November 11, 2017 by capioIT - Phil Hassey

Another Dreamforce is over for 2017. Overall this year was a more successful event than 2016 from my perspective. Salesforce was less about big product announcements and more about improving existing capabilities and increasing the ease of customer deployment, training … Continue reading →

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Can Malaysia lead the ASEAN innovation race?

Posted on October 2, 2017 by capioIT - Phil Hassey

Asia is the powerhouse of the global economy, from enterprise to consumer. 4.5 billion people and some of the most innovative enterprises in the world are testament to the innovation and potential. Malaysia has been a country that for some … Continue reading →

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