Tag Archives: CEO

Your valuable and curated customer data. Throw it away and start again.

Posted on April 8, 2020 by capioIT - Phil Hassey

Coronavirus has taken too many lives, decimated global economies, removed the sense of place for all communities and reshaped almost all propositions in all corners of the world. The way our world works from a social, economic, personal space and … Continue reading →

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Will the CFO use the Corona Virus Black Swan Event to defund Customer Experience

Posted on March 9, 2020 by capioIT - Phil Hassey

Analysts, consulting firms, SaaS providers and business innovators all agree on one thing: Customer Experience has to be the number one priority for enterprise strategy as we enter 2020 and beyond. Enterprise boards and leadership teams have firstly, learnt the … Continue reading →

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More evidence – Tough times for legacy tech vendors, and golden time for the Cloud

Posted on March 4, 2020 by capioIT - Phil Hassey

Software Asset Management and Licensing app provider Flexera recently published a report on technology investments that makes fascinating, scary or reassuring reading depending upon your perspective. The Flexera™ State of Technology Spend Report was based on over 300 interviews with … Continue reading →

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capioIT releases the 2018 Global Salesforce Solution Providers Capture Share Report – Accenture still leads the way, but competition is catching up.

Posted on August 27, 2018 by capioIT - Phil Hassey

The constant growth of Salesforce has proven to be on of the critical success stories for the SaaS market, if not the most outstanding success. In 2018 it passed US$10B in revenue and is on track to be the fastest … Continue reading →

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Cyber Security Investment Requires Procurement Discipline Despite Urgency.

Posted on October 2, 2017 by capioIT - Phil Hassey

Cyber Security is a high priority issue for enterprises globally. This should not surprise anyone. The risk of underinvestment is enormous, both indirectly and directly. This risk is only matched by the outcomes of significant transgression. Add to this that … Continue reading →

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Too many Bud Lights Gives SAP Brewers Droop

Posted on May 15, 2017 by capioIT - Phil Hassey

News broke last week that SAP was suing long-term client and global mega-brewer Anheuser-Busch InBev (brewers of Budweiser, Stella, Fosters amongst other beer of dubious quality) for the tidy sum of US$600M for license indiscretions. It is a staggering amount … Continue reading →

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ANZ is the Guide for Where DXC Technology Needs to Go

Posted on April 20, 2017 by capioIT - Phil Hassey

In early April 2017, DXC Technology launched. Many were asking; Who is DXC Technology? It is simply the combination of Hewlett-Packard Enterprise Services and CSC, by way of EDS, UXC, Compaq and others, following the merger announced in 2016. Simple, … Continue reading →

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Too many tech decision makers spoil the broth

Posted on November 24, 2016 by capioIT - Phil Hassey

  Recent and ongoing discussions with industry stakeholders confirm to capioIT that the increasing complexity of technology procurement and decision-making is reaching a boiling point. capioIT estimates that major technology investment decisions now require an average of six to seven … Continue reading →

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capioIT Identifies Leadership in the Global Salesforce Services and Solutions Market

Posted on August 31, 2016 by capioIT - Phil Hassey

  Salesforce continues to be a global market changer. It effectively created the SaaS market, killed the legacy monolith of Siebel, and created one of the strongest and most loyal communities in the enterprise technology ecosystem. This is best represented … Continue reading →

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Does Your CEO Care Which Vendor the Enterprise Chooses?

Posted on June 20, 2016 by capioIT - Phil Hassey

Without fail, every vendor I speak with is always keen to inform me of their strategic nature for their clients, their role as a “valued partner” and how the client regardless of industry or function would not exist without their … Continue reading →

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