Tag Archives: collaboration

Go West in China – Xian and the opportunity for Outcome Excellence

Posted on August 14, 2017 by capioIT - Phil Hassey

Most business and tourist visitors to China visit Beijing, Shanghai and the Pearl River Delta Megalopolis. Not many blaze a trail further afield and away from the coast. Without becoming a travel agent or spokesperson for the Chinese Tourism Industry, … Continue reading →

Posted in Uncategorized | Tagged Asia Pacific, BPO, Call Centre, China, CMO, collaboration, Competition, CRM, Customer Experience, CX, Differentiation, Innovation, IP, IT Services, Offshore, Offshoring, Samsung, Services, Strategy, Teleperformance, Vendor, Xian, ZTE | Leave a comment

Too many Bud Lights Gives SAP Brewers Droop

Posted on May 15, 2017 by capioIT - Phil Hassey

News broke last week that SAP was suing long-term client and global mega-brewer Anheuser-Busch InBev (brewers of Budweiser, Stella, Fosters amongst other beer of dubious quality) for the tidy sum of US$600M for license indiscretions. It is a staggering amount … Continue reading →

Posted in Uncategorized | Tagged Accenture, Analytics, Asia Pacific, Asset Services, Australia, Big Data, CEO, Cloud, CMO, collaboration, Competition, CRM, Dell, Differentiation, digital, Google, HP, IaaS, IBM, Industry, Innovation, IP, IT Services, Legacy, Microsoft, Oracle, Pricing, SaaS, Salesforce, SAP, Strategy, Vendor | Leave a comment

Too many tech decision makers spoil the broth

Posted on November 24, 2016 by capioIT - Phil Hassey

Recent and ongoing discussions with industry stakeholders confirm to capioIT that the increasing complexity of technology procurement and decision-making is reaching a boiling point. capioIT estimates that major technology investment decisions now require an average of six to seven … Continue reading →

Posted in Uncategorized | Tagged CEO, Cloud, CMO, collaboration, Competition, Contracts, Culture, CXO, HR, Marketing, Outcome, Outsourcing, Procurement, Vendor | Leave a comment

Is Innovation, not Invention the Missing Link for Google Enterprise?

Posted on June 23, 2016 by capioIT - Phil Hassey

Google is one of the great corporate success stories. It has redefined markets and destroyed incumbent providers in both the online and offline world. Just ask the yellow paper weight company, Yellow Pages what it can do. It has … Continue reading →

Posted in Uncategorized | Tagged Alphabet, Analytics, Asia Pacific, AWS, Big Data, China, Cloud, collaboration, Competition, Differentiation, Enterprise, Google, Innovation, Microsoft, Regulatory, SaaS, Services, Strategy, Vendor | Leave a comment

How the Car Park expose Digital Failures that Kill Customer Experience

Posted on February 26, 2016 by capioIT - Phil Hassey

The humble car park. It is difficult to believe that this is the frontline on the identification of digital failures and the need for Digital Devil’s Advocates – see – http://wp.me/p15cZf-ek . The humble piece of real estate that is the car … Continue reading →

Posted in Uncategorized | Tagged Analytics, Asset Services, Australia, CEO, Cloud, CMO, collaboration, Consumer, Culture, CXO, Differentiation, digital, Digital Equity, disruption, Innovation, Public Sector, Social, Start Up, Strategy | Leave a comment

Do You Have a Digital Devil’s Advocate? You need one.

Posted on February 19, 2016 by capioIT - Phil Hassey

Digital is truly transformational to an organizational ecosystem when it works, but it is increasingly runs the risk of significant corporate exposure and risk when it fails. Unfortunately the failure of digital will lead to the reduction in innovation and down … Continue reading →

Posted in Uncategorized | Tagged Analyst, Analytics, Applications, Centre of Excellence, CEO, CIO, CMO, Cognitive Computing, collaboration, Competition, CSO, Culture, CXO, Differentiation, digital, Digital Equity, disruption, Economics, Enterprise, Globalisation, Industry, Innovation, Jaspersoft, Mobile, mobility, Retail, Start Up, Strategy, Technology | 1 Comment

IBM acquires Truven Health Analytics – From old school IT to disruptive outlier

Posted on February 19, 2016 by capioIT - Phil Hassey

The old IBM was arguably the most conservative technology firm one could imagine. You cannot say that in 2016. It has left the legacy firms and has self-styled as a cognitive computing and cloud company. The most recent acquisition of … Continue reading →

Posted in Uncategorized | Tagged Analytics, Asia Pacific, Asset Services, BI, Big Data, BPaaS, BPO, Business, CEO, Cloud, Cognitive Computing, collaboration, Competition, Culture, Data Scientist, Differentiation, digital, Digital Equity, disruption, Enterprise, Health Care, HP, IBM, Innovation, IT Services, Mobile, SaaS, Services, Strategy, Vendor | Leave a comment

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Phil Hassey
- @adrianho11 @RuthLeaEcon Not tomorrow, don’t worry given my DNA I understand the issues there all too well 1 day ago
- @adrianho11 @RuthLeaEcon Simple answer a reunited Republic of Ireland. It is inevitable 3 days ago
- @adrianho11 @RuthLeaEcon but then EU can veto as there are changes. It is called being backed in a corner 4 days ago
- IBM to sell some of its software products to HCL for $1.8 billion #lotus #domino #unica amongst them, #IBM does und… twitter.com/i/web/status/1… 4 days ago
- Finally, a US #hyprscalecloud #cloud vendor selects #jakarta. #google #AWS #AZURE New GCP regions in Hong Kong and… twitter.com/i/web/status/1… 5 days ago
- Great to see an #ANZ business doing so well in the cloud. The ecosystem is incredibly important for them. twitter.com/missdaviska/st… 1 week ago
- Alibaba Cloud opens second availability zone in Sydney to make way for financial services crn.com.au/news/alibaba-c… 1 week ago
- Showing that #alibaba is real not just in #China #cloud #AWS #ASzure Alibaba Cloud opens second availability zone i… twitter.com/i/web/status/1… 1 week ago
- Seeing a lot of deep discounting for vendor events, particularly in the analytics world. Hard to justify 2K if you are not a primary vendor. 1 week ago
- #AWSreinvent - Final pitch from @ajassy is the focus on keeping the customer front and centre of everything.… twitter.com/i/web/status/1… 1 week ago
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