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Recent Posts
- capioIT turns 10 – Thanks for the support and trust
- Global Innovation Index – Switzerland is the most innovative nation on earth, US and Nordic Countries worth noting.
- Xero acquires Waddle – AccountingTech meets FinTech meets SmallBizTech.
- Westfield Car Park Automation – Five years later is still fundamentally unsafe
- Your valuable and curated customer data. Throw it away and start again.
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Phil Hassey
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- Very excited to be celebrating 10 years of capioIT. Thanks to everyone out there who has supported us. Can't wait f… twitter.com/i/web/status/1… 2 days ago
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Tag Archives: Consumer
Westfield Car Park Automation – Five years later is still fundamentally unsafe
Amid a COVID driven shopping downturn Westfield (ASX: SCG) has launched a new parking program. Become a member of Westfield Plus, and you get extra parking time at pay for parking centres as well as other “perks” from tenants, e.g. … Continue reading
Posted in Uncategorized
Tagged Competition, Consumer, Covid_19, Customer Experience, CX, CXO, digital, Retail, Sales, security, Westfield
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Strava and the Law of Unintended Consequences
By now, most would be aware of the release of a “heat map” from sports performance app Strava that identified the up to 1 billion activity paths (Running, Cycling, etc) of every one of its users. At first view this … Continue reading
Posted in Uncategorized
Tagged Australia, Consumer, Defence, Enterprise, GIS, Government, Intelligence, Legal, Location, Maps, Strategy, Technology
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Amazon Acquires Whole Foods – World Forgets to Ask – Why was it for Sale?
Amazon Acquires Whole Foods – World Forgets to Ask – Why was it for Sale? Amazon has announced the acquisition of biodynamic Kale store Whole Foods for US$13.5B. This has, of course, ramped up even further the excitement for Amazon … Continue reading
Posted in Uncategorized
Tagged Amazon, Business, Consumer, digital, disruption, Globalisation, Industry, Retail, Supply Chain, USA
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Google Maps gets Gas
For anyone interested in constant and regular innovation, Google Maps is always a great place to start. For those who are focused on the importance of Location Intelligence, it is, of course, a critical source of insight as well as … Continue reading
Posted in Uncategorized
Tagged Analytics, Cognitive Computing, Consumer, GIS, Google, Location, logistics, Maps, ML
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How the Car Park expose Digital Failures that Kill Customer Experience
The humble car park. It is difficult to believe that this is the frontline on the identification of digital failures and the need for Digital Devil’s Advocates – see – http://wp.me/p15cZf-ek . The humble piece of real estate that is the car … Continue reading
Posted in Uncategorized
Tagged Analytics, Asset Services, Australia, CEO, Cloud, CMO, collaboration, Consumer, Culture, CXO, Differentiation, digital, Digital Equity, disruption, Innovation, Public Sector, Social, Start Up, Strategy
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