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Phil Hassey
- @th3j35t3r Makes one question who is the worlds leading democracy. Germany I guess 1 day ago
- @jowyang The overlap is quite significant from what I’ve seen. Many Anti-Vaxxes open a portal to a whole new world 1 day ago
- @berkson0 Well I did do 2 years of pre school kindergarten, then one year of school kindergarten. I suspect some nomenclature issues 3 days ago
- RT @no_filter_Yamba: More than 700 travellers from Victoria have been refused entry into Queensland and dozens of others have been put into… 4 days ago
- @berkson0 So the ones who got to repeat it are the real learned folks 4 days ago
- @benkepes Welcome to the crap politics we imported from the US and UK. Just be thankful you do not have Murdoch press their, just proxies. 5 days ago
- Google, Deutsche Bank agree to 10-year alliance including cloud bloomberg.com/news/articles/… via @technology Big move… twitter.com/i/web/status/1… 5 days ago
- RT @julia_zemiro: I have long said no to going on @sunrise to promote anything because they continue to invite Hanson on regularly. @TheTod… 6 days ago
- @alanlepo What about armchair climate change and bushfire experts 1 week ago
- RT @berkson0: On the Internet, the "H" in IMHO is silent. 1 week ago
Meta
Tag Archives: CX
Will the CFO use the Corona Virus Black Swan Event to defund Customer Experience
Analysts, consulting firms, SaaS providers and business innovators all agree on one thing: Customer Experience has to be the number one priority for enterprise strategy as we enter 2020 and beyond. Enterprise boards and leadership teams have firstly, learnt the … Continue reading
Posted in Uncategorized
Tagged Business, CEO, CFO, CMO, Competition, Customer Experience, CX, Differentiation, digital, Innovation, Microsoft, Oracle, Salesforce, SAP, Strategy, Technology, Transformation
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More evidence – Tough times for legacy tech vendors, and golden time for the Cloud
Software Asset Management and Licensing app provider Flexera recently published a report on technology investments that makes fascinating, scary or reassuring reading depending upon your perspective. The Flexera™ State of Technology Spend Report was based on over 300 interviews with … Continue reading
Posted in Uncategorized
Tagged AI, Amazon, Analytics, Asset Services, AWS, Business, CEO, Cloud, Competition, CRM, CX, Differentiation, digital, Google, HP, HR, IBM, Microsoft, Oracle, Red Hat, SaaS, Salesforce, SAP, Service Now, ServiceNow, Strategy, Technology, Vendor, Workday
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Freshworks wants you to Refresh to a Customer For Life
Freshworks is one of the more interesting SaaS startups that has reached the scale of being a viable and reliable long term business. It originated in Chennai, which at the time of founding in 2009 was not a hub of … Continue reading
Posted in Uncategorized
Tagged Asia, Asia Pacific, Cloud, CRM, Customer Experience, CX, India, SaaS, SaaS. Strategy, Salesforce, Vendor, Xero, Zoho
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Salesforce celebrates $10B revenue
Today Salesforce released their Q4 and Annual numbers. The magic $10B figure has been achieved. To be precise, FY18 revenue was $10.48B. This represents growth of 25%. Guidance for 2019 was $12.6B, a growth prediction of 20-21% in the next … Continue reading
Posted in Uncategorized
Tagged AWS, Cloud, CRM, Customer Experience, CX, IBM, Microsoft, Oracle, Salesforce, SAP, Technology
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Go West in China – Xian and the opportunity for Outcome Excellence
Most business and tourist visitors to China visit Beijing, Shanghai and the Pearl River Delta Megalopolis. Not many blaze a trail further afield and away from the coast. Without becoming a travel agent or spokesperson for the Chinese Tourism Industry, … Continue reading
Posted in Uncategorized
Tagged Asia Pacific, BPO, Call Centre, China, CMO, collaboration, Competition, CRM, Customer Experience, CX, Differentiation, Innovation, IP, IT Services, Offshore, Offshoring, Samsung, Services, Strategy, Teleperformance, Vendor, Xian, ZTE
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