Tag Archives: Differentiation

Will the CFO use the Corona Virus Black Swan Event to defund Customer Experience

Posted on March 9, 2020 by capioIT - Phil Hassey

Analysts, consulting firms, SaaS providers and business innovators all agree on one thing: Customer Experience has to be the number one priority for enterprise strategy as we enter 2020 and beyond. Enterprise boards and leadership teams have firstly, learnt the … Continue reading →

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More evidence – Tough times for legacy tech vendors, and golden time for the Cloud

Posted on March 4, 2020 by capioIT - Phil Hassey

Software Asset Management and Licensing app provider Flexera recently published a report on technology investments that makes fascinating, scary or reassuring reading depending upon your perspective. The Flexera™ State of Technology Spend Report was based on over 300 interviews with … Continue reading →

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Salesforce – Acquires Tableau, accelerates analytics as it plays a Customer 360 game

Posted on June 12, 2019 by capioIT - Phil Hassey

Salesforce announced on Monday, June 10th (US time) the acquisition of data visualisation leader Tableau for US$15.7B. Some jaws dropped at the purchased and the price and some at the purchaser. It was inevitable that Tableau would be acquired, Oracle, … Continue reading →

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DXC Acquires System Partners – Finally joins the Salesforce Ecosystem

Posted on September 27, 2018 by capioIT - Phil Hassey

At Dreamforce 2018 today, DXC announced the acquisition of Australian based Salesforce Platinum partner, System Partners. System Partners is one of the leading integrators in Australia, with a focus on Financial Services and the Public Sector. Firstly, congratulations to both … Continue reading →

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Google Maps is now a GIS platform – Consumers and Enterprise win

Posted on September 19, 2018 by capioIT - Phil Hassey

  Google held their Enterprise Cloud meeting in San Francisco in July. While there was plenty to hear from them regarding investment in the Google Cloud Platform (GCP), the announcements were not limited to the cloud. For me, as a … Continue reading →

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capioIT releases the 2018 Global Salesforce Solution Providers Capture Share Report – Accenture still leads the way, but competition is catching up.

Posted on August 27, 2018 by capioIT - Phil Hassey

The constant growth of Salesforce has proven to be on of the critical success stories for the SaaS market, if not the most outstanding success. In 2018 it passed US$10B in revenue and is on track to be the fastest … Continue reading →

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AlibabaCloud has the chance to own the ASEAN Cloud Market

Posted on August 24, 2018 by capioIT - Phil Hassey

The cloud in the Asia Pacific region has had considerable build up in the past two years. In the major markets, all of the hyper-scale providers are present or have announced intentions. As a result, Australia, India, Japan, Korea and … Continue reading →

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Go West in China – Xian and the opportunity for Outcome Excellence

Posted on August 14, 2017 by capioIT - Phil Hassey

Most business and tourist visitors to China visit Beijing, Shanghai and the Pearl River Delta Megalopolis. Not many blaze a trail further afield and away from the coast. Without becoming a travel agent or spokesperson for the Chinese Tourism Industry, … Continue reading →

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Too many Bud Lights Gives SAP Brewers Droop

Posted on May 15, 2017 by capioIT - Phil Hassey

News broke last week that SAP was suing long-term client and global mega-brewer Anheuser-Busch InBev (brewers of Budweiser, Stella, Fosters amongst other beer of dubious quality) for the tidy sum of US$600M for license indiscretions. It is a staggering amount … Continue reading →

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ANZ is the Guide for Where DXC Technology Needs to Go

Posted on April 20, 2017 by capioIT - Phil Hassey

In early April 2017, DXC Technology launched. Many were asking; Who is DXC Technology? It is simply the combination of Hewlett-Packard Enterprise Services and CSC, by way of EDS, UXC, Compaq and others, following the merger announced in 2016. Simple, … Continue reading →

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