Tag Archives: Differentiation

The Windows Release Acceleration that explains Microsoft transformation.

  Microsoft has leapt from a disrupted firm to a disruptor in the digital environment. While legacy peers and competitors alike such as Cisco, Oracle, IBM, and HP have hit shallow water, Microsoft has been able to meet some of … Continue reading

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Do we have Business as usual in the Salesforce Services and Solution Market?

Recently capioIT released the 2016 Global Salesforce Services and Solutions Market Capture Share Report highlighting leadership in this market. Here is further insight on the maturity of the market. capioIT Capture Share Report Salesforce has fundamentally altered the software and broader enterprise … Continue reading

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Is Innovation, not Invention the Missing Link for Google Enterprise?

  Google is one of the great corporate success stories. It has redefined markets and destroyed incumbent providers in both the online and offline world. Just ask the yellow paper weight company, Yellow Pages what it can do. It has … Continue reading

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When a merger is an acquisition CSC “Merges” with HP Enterprise Services

Today, May 24th 2016, CSC and HP Enterprise (HPE) announced that the HPE Services unit would be spun out of HPE and merged with CSC which recently spun out its government business. This surprising deal is being positioned as a merger, … Continue reading

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The Digital Hotel Key – A Positive Entry to Disruption

On a recent visit to San Francisco I stayed at the San Francisco Hilton Union Square. (Don’t worry; I am not going to offer hotel room reviews. Tripadvisor and others have that covered). As a long time member of Hilton … Continue reading

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NTT Data Acquires Dell Services – Can a Telco rule IT Services

In late March, NTT Data announced a transaction to acquire the services arm of Dell for just over $3 Billion. This transaction includes all of Dell Services, including Perot, which was acquired by Dell in 2009 for $3.9B. The only … Continue reading

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Department Store ecommerce – Not a Customer First Experience

Most traditional retailers have struggled with the shift to an online retail/ecommerce, reactive social media and other other technological innovations in meeting the ever-changing requirements of buyers from millennials through to the silent generation. They may have largely deluded self justified reasons for this, but … Continue reading

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Infrastructure Management in Australia – Can anyone catch AWS? capioIT Releases the Capture Share Report

Australia is one of the most mature and competitive markets for Infrastructure Management globally. After a painful beginning with ill measured outcomes and results, investments and outcomes for Infrastructure Management in Australia has substantially evolved. Cloud has been the central part … Continue reading

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How the Car Park expose Digital Failures that Kill Customer Experience

The humble car park. It is difficult to believe that this is the frontline on the identification of digital failures and the need for Digital Devil’s Advocates – see – http://wp.me/p15cZf-ek . The humble piece of real estate that is the car … Continue reading

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Do You Have a Digital Devil’s Advocate? You need one.

Digital is truly transformational to an organizational ecosystem when it works, but it is increasingly runs the risk of significant corporate exposure and risk when it fails.  Unfortunately the failure of digital will lead to the reduction in innovation and down … Continue reading

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