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August 2018 M T W T F S S « Apr 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 Categories
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Phil Hassey
- @rachelnudge @Veeam I'm so sorry I can't be there, looks amazing as one would expect .... 6 days ago
- @BrettMoorgas Given the bow tie maker is not on Twitter, I can take the credit 2 weeks ago
- Running an all day client workshop in Sydney today on #cx outcomes for customer and industry. Hoping this ensures e… twitter.com/i/web/status/1… 2 weeks ago
- a lot of interest in @googlemaps announcements at #GoogleNext18. For enterprise it is now considering itself a genu… twitter.com/i/web/status/1… 2 weeks ago
- @s_look @IntelligenAR a heartfelt thanks for the birthday wishes. A much appreciated touch. Happy birthday to me… twitter.com/i/web/status/1… 3 weeks ago
- great to see an Indonesian startup highlighted at #GoogleNext18 Congrats @GojekIndonesia #googlemaps #rideshare #Gojek 3 weeks ago
- @danpisut @GeomaticsFeed @NWS Sydney always looks good. 3 weeks ago
- great to see some #GoogleNext18 customer case studies from Indonesia Malaysia and more Asia Pacific customers. Of c… twitter.com/i/web/status/1… 3 weeks ago
- #GoogleNext18 #GoogleMaps #GIS - Google Maps making some big plays in GIS. Massive shift for it to refer to itself… twitter.com/i/web/status/1… 3 weeks ago
- RT @Jessicalessin: How to go from $800 million to nothing. Latest cautionary startup tale from @kmclaughlinSF go.theinformation.com/3368cc56ae3a6f… 3 weeks ago
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Tag Archives: Economics
IBM Think 2018 – What will drive IBM toward the future
IBM held their think conference in March 2018. As with all vendor conferences, the content comes fast, it is varied and takes a while to digest. Think was the first time that IBM integrated all their business units into … Continue reading
Posted in Uncategorized
Tagged AI, Apple, Applications, Asia, BPO, Business, Cloud, CMO, Cognitive Computing, Commercial, Competition, digital, Economics, Google, Government, IBM, Infrastructure, Innovation, IT Services, Machine Learning, Marketing, Mobile, mobility, Oracle, Salesforce, security, Services, Technology, Watson
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Want to be a Digital Leader. Don’t be Corrupt.
Every country and enterprise globally aspires to be a digital leader. Digital is hard to define and measure and is far from mature. As a result, potential has not been fulfilled for both the public and private sector. Of course, … Continue reading
Posted in Uncategorized
Tagged Austrlaia, Canada, Chief Digital Officer, Citizen, Corruption, Denmark, digital, Economics, Estonia, Germany, Government, Hong Kong, Indonesia, Korea, Malaysia, Mobile, Netherlands, New Zealand, Privacy, Scandanavia, Singapore, Sweden, Technology, UK, United Kingdom, USA
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Some Legacy Vendors Still Underestimate AWS – As They Gasp for Air
“Amazon is propping it up.” “They are just dev-test.” “Their security is not up to standard.” “They will fizz out.” “They are not suited to the enterprise.” Not a week goes by that I do not get told these “claims” … Continue reading
Posted in Uncategorized
Tagged Amazon, Applications, Asia, AWS, Azure, Business, China, Competition, Culture, Dell, digital, Economics, Enterprise, Government, IBM, Industry, Infrastructure, Innovation, IT Outsourcing, IT Services, ITO, Japan, Marketing, Microsoft, Open Source, Outsourcing, Privacy, security, Servers, Services, Singapore, Storage, Strategy, Technology, Telco, Telstra, USA
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Top Five Takeaways from AWS Reinvent 2016
The AWS Reinvent event for 2016 is winding up. This year there was 32,000 attendees. The clear majority were developers focused on the platform. Here are my five quick takeaways from the event. (I will have more detailed … Continue reading
Posted in Uncategorized
Tagged Accenture, Applications, Asset Services, AWS, Business, CIO, Cloud, Competition, Culture, CXO, Dell, Economics, Google, Government, IaaS, IBM, Infrastructure, Innovation, IT Services, Marketing, Microsoft, Oracle, SaaS, security, Servers, Services, Singapore, Technology, Telco, USA
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PAST is the future for the Contact Centre
In the late 1990’s when I first worked in contact centres, the most cutting edge innovation was the now redundant fax machine. Getting call centre agents and managers of an Australian insurance company in Australia to consider leveraging the … Continue reading
Posted in Uncategorized
Tagged Analytics, BPO, Business, Cognitive Computing, Contact Centre, CRM, Culture, Economics, India, Innovation, Marketing, Offshoring, Philippines, security, Technology, Watson
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Wipro acquires Appirio – Further consolidates the Salesforce Solutions Market
According to capioIT, the acquisition of Appirio was when not if. Wipro considerably boosts capability in the as a service ecosystem, particularly in Salesforce. On October 20th, 2016 Wipro and Appirio made the joint announcement that Wipro had acquired Appirio … Continue reading
Posted in Uncategorized
Tagged Accenture, Applications, Asia, Bluewolf, Business, Capgemini, Capture Share, Cloud, Cloud Sherpas, Competition, CSC, Culture, Economics, Fujitsu, Google, HCL, HP, Hybrid Cloud, IBM, India, Infosys, Innovation, Marketing, Offshoring, Outsourcing, SaaS, Salesforce, Services, Systems Integration, TCS, Technology, Wipro, Workday
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Department Store ecommerce – Not a Customer First Experience
Most traditional retailers have struggled with the shift to an online retail/ecommerce, reactive social media and other other technological innovations in meeting the ever-changing requirements of buyers from millennials through to the silent generation. They may have largely deluded self justified reasons for this, but … Continue reading
Posted in Uncategorized
Tagged Amazon, Analytics, Australia, Big Data, Competition, CRM, Differentiation, digital, Economics, Innovation, Retail, Strategy
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