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Tag Archives: Economics
Some Legacy Vendors Still Underestimate AWS – As They Gasp for Air
“Amazon is propping it up.” “They are just dev-test.” “Their security is not up to standard.” “They will fizz out.” “They are not suited to the enterprise.” Not a week goes by that I do not get told these “claims” … Continue reading
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Tagged Amazon, Applications, Asia, AWS, Azure, Business, China, Competition, Culture, Dell, digital, Economics, Enterprise, Government, IBM, Industry, Infrastructure, Innovation, IT Outsourcing, IT Services, ITO, Japan, Marketing, Microsoft, Open Source, Outsourcing, Privacy, security, Servers, Services, Singapore, Storage, Strategy, Technology, Telco, Telstra, USA
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Top Five Takeaways from AWS Reinvent 2016
The AWS Reinvent event for 2016 is winding up. This year there was 32,000 attendees. The clear majority were developers focused on the platform. Here are my five quick takeaways from the event. (I will have more detailed … Continue reading
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Tagged Accenture, Applications, Asset Services, AWS, Business, CIO, Cloud, Competition, Culture, CXO, Dell, Economics, Google, Government, IaaS, IBM, Infrastructure, Innovation, IT Services, Marketing, Microsoft, Oracle, SaaS, security, Servers, Services, Singapore, Technology, Telco, USA
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PAST is the future for the Contact Centre
In the late 1990’s when I first worked in contact centres, the most cutting edge innovation was the now redundant fax machine. Getting call centre agents and managers of an Australian insurance company in Australia to consider leveraging the … Continue reading
Posted in Uncategorized
Tagged Analytics, BPO, Business, Cognitive Computing, Contact Centre, CRM, Culture, Economics, India, Innovation, Marketing, Offshoring, Philippines, security, Technology, Watson
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Wipro acquires Appirio – Further consolidates the Salesforce Solutions Market
According to capioIT, the acquisition of Appirio was when not if. Wipro considerably boosts capability in the as a service ecosystem, particularly in Salesforce. On October 20th, 2016 Wipro and Appirio made the joint announcement that Wipro had acquired Appirio … Continue reading
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Tagged Accenture, Applications, Asia, Bluewolf, Business, Capgemini, Capture Share, Cloud, Cloud Sherpas, Competition, CSC, Culture, Economics, Fujitsu, Google, HCL, HP, Hybrid Cloud, IBM, India, Infosys, Innovation, Marketing, Offshoring, Outsourcing, SaaS, Salesforce, Services, Systems Integration, TCS, Technology, Wipro, Workday
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Department Store ecommerce – Not a Customer First Experience
Most traditional retailers have struggled with the shift to an online retail/ecommerce, reactive social media and other other technological innovations in meeting the ever-changing requirements of buyers from millennials through to the silent generation. They may have largely deluded self justified reasons for this, but … Continue reading
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Tagged Amazon, Analytics, Australia, Big Data, Competition, CRM, Differentiation, digital, Economics, Innovation, Retail, Strategy
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Do You Have a Digital Devil’s Advocate? You need one.
Digital is truly transformational to an organizational ecosystem when it works, but it is increasingly runs the risk of significant corporate exposure and risk when it fails. Unfortunately the failure of digital will lead to the reduction in innovation and down … Continue reading
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Tagged Analyst, Analytics, Applications, Centre of Excellence, CEO, CIO, CMO, Cognitive Computing, collaboration, Competition, CSO, Culture, CXO, Differentiation, digital, Digital Equity, disruption, Economics, Enterprise, Globalisation, Industry, Innovation, Jaspersoft, Mobile, mobility, Retail, Start Up, Strategy, Technology
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Technology – The prime mega-trend that drives society
Every defined era of economic history is characterized by waves of disruption. From the agricultural revolution to the current information and digital revolution, innovation and change is results in continual disruption. The drivers and outcomes of these eras of economic … Continue reading
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Tagged Africa, Asia Pacific, Economics, Globalisation, Strategy, Technology
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