Tag Archives: India

All Go for Zoho

Posted on February 11, 2020 by capioIT - Phil Hassey

SaaS provider Zoho held their 2020 Analyst Day at their new US hometown of Austin, Texas January 29-31st. If you don’t know Zoho, think of them as an Austin, Texas for the tech industry. It is definitely not weird, but … Continue reading →

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Freshworks wants you to Refresh to a Customer For Life

Posted on September 24, 2019 by capioIT - Phil Hassey

Freshworks is one of the more interesting SaaS startups that has reached the scale of being a viable and reliable long term business. It originated in Chennai, which at the time of founding in 2009 was not a hub of … Continue reading →

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A Post Workhop Selfie Snapshots a Happy Client

Posted on November 8, 2017 by capioIT - Phil Hassey

Great to have delivered a positive workshop for a leading HCM and ERP cloud provider in Hong Kong helping them understand the ins and outs of the Asia Pacific market for Cloud, SaaS HCM and ERP and what they need … Continue reading →

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ANZ is the Guide for Where DXC Technology Needs to Go

Posted on April 20, 2017 by capioIT - Phil Hassey

In early April 2017, DXC Technology launched. Many were asking; Who is DXC Technology? It is simply the combination of Hewlett-Packard Enterprise Services and CSC, by way of EDS, UXC, Compaq and others, following the merger announced in 2016. Simple, … Continue reading →

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PAST is the future for the Contact Centre

Posted on November 7, 2016 by capioIT - Phil Hassey

  In the late 1990’s when I first worked in contact centres, the most cutting edge innovation was the now redundant fax machine. Getting call centre agents and managers of an Australian insurance company in Australia to consider leveraging the … Continue reading →

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Wipro acquires Appirio – Further consolidates the Salesforce Solutions Market

Posted on October 21, 2016 by capioIT - Phil Hassey

According to capioIT, the acquisition of Appirio was when not if. Wipro considerably boosts capability in the as a service ecosystem, particularly in Salesforce. On October 20th, 2016 Wipro and Appirio made the joint announcement that Wipro had acquired Appirio … Continue reading →

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capioIT Identifies Leadership in the Global Salesforce Services and Solutions Market

Posted on August 31, 2016 by capioIT - Phil Hassey

  Salesforce continues to be a global market changer. It effectively created the SaaS market, killed the legacy monolith of Siebel, and created one of the strongest and most loyal communities in the enterprise technology ecosystem. This is best represented … Continue reading →

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When a merger is an acquisition CSC “Merges” with HP Enterprise Services

Posted on May 25, 2016 by capioIT - Phil Hassey

Today, May 24th 2016, CSC and HP Enterprise (HPE) announced that the HPE Services unit would be spun out of HPE and merged with CSC which recently spun out its government business. This surprising deal is being positioned as a merger, … Continue reading →

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Google Announces 12 new Data Centres – Game on for AWS

Posted on March 23, 2016 by capioIT - Phil Hassey

Google has announced that it will be opening 12 new Cloud Data centres over the next 12-18 months to compete with AWS. The first two data centres will be in Oregon and Japan, followed by 10 more centres in as … Continue reading →

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From Oncology to Customer Service, Cognitive Computing will Change the Human Experience.

Posted on December 8, 2015 by capioIT - Phil Hassey

From Oncology to Customer Service, Cognitive Computing will Change the Human Experience. Technology. It is a striking word. Every human knows closely the impact of technology, on themselves, people they care deeply about and our entire society. Personally in the … Continue reading →

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