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Recent Posts
- DXC Acquires System Partners – Finally joins the Salesforce Ecosystem
- Customer Perspectives on the Salesforce Ecosystem
- Google Maps is now a GIS platform – Consumers and Enterprise win
- capioIT releases the 2018 Global Salesforce Solution Providers Capture Share Report – Accenture still leads the way, but competition is catching up.
- AlibabaCloud has the chance to own the ASEAN Cloud Market
October 2018 M T W T F S S « Sep 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 Categories
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Phil Hassey
- In many ways what Paul Allen (and Bill Gates) did after @microsoft #Microsoft is the legacy. #paulallen twitter.com/Microsoft/stat… 6 hours ago
- Stunning stat. It keeps climbing the charts. Unless you live in an ignorant country like Australia twitter.com/piotrmajchrzak… 4 days ago
- Congrats. All adding to innovation driven #CX twitter.com/freshdesk/stat… 4 days ago
- Congrats. All adds to the #Cx capabiltgroeth. Customer outcomes need to be driven by innovation twitter.com/freshdesk/stat… 4 days ago
- @berkson0 @FreshworksInc Congrats to @FreshworksInc for getting their biggest customer event to date. 4 days ago
- @adrianho11 @Optus @VodafoneAU It is pathetic. How can you run a business when you have to walk 4 houses away to send a text 6 days ago
- Couldn’t agree more. @benioff backs with action twitter.com/nils_gilman/st… 6 days ago
- #telco are crippling #SmallBusinesses in #Australia. Wifi out for an indefinite and non defined period. Thanks… twitter.com/i/web/status/1… 6 days ago
- #PAKvAUS - I’m sure Glenn Maxwell would have done at least lasted as many balls as labuschagne. I’m glad he was there on form 6 days ago
- @benkepes They clearly moved on. The tweet directly below yours https://t.co/m9geoSCEv6 6 days ago
Meta
Tag Archives: IP
Go West in China – Xian and the opportunity for Outcome Excellence
Most business and tourist visitors to China visit Beijing, Shanghai and the Pearl River Delta Megalopolis. Not many blaze a trail further afield and away from the coast. Without becoming a travel agent or spokesperson for the Chinese Tourism Industry, … Continue reading
Posted in Uncategorized
Tagged Asia Pacific, BPO, Call Centre, China, CMO, collaboration, Competition, CRM, Customer Experience, CX, Differentiation, Innovation, IP, IT Services, Offshore, Offshoring, Samsung, Services, Strategy, Teleperformance, Vendor, Xian, ZTE
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Too many Bud Lights Gives SAP Brewers Droop
News broke last week that SAP was suing long-term client and global mega-brewer Anheuser-Busch InBev (brewers of Budweiser, Stella, Fosters amongst other beer of dubious quality) for the tidy sum of US$600M for license indiscretions. It is a staggering amount … Continue reading
Posted in Uncategorized
Tagged Accenture, Analytics, Asia Pacific, Asset Services, Australia, Big Data, CEO, Cloud, CMO, collaboration, Competition, CRM, Dell, Differentiation, digital, Google, HP, IaaS, IBM, Industry, Innovation, IP, IT Services, Legacy, Microsoft, Oracle, Pricing, SaaS, Salesforce, SAP, Strategy, Vendor
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When a merger is an acquisition CSC “Merges” with HP Enterprise Services
Today, May 24th 2016, CSC and HP Enterprise (HPE) announced that the HPE Services unit would be spun out of HPE and merged with CSC which recently spun out its government business. This surprising deal is being positioned as a merger, … Continue reading
Posted in Uncategorized
Tagged Accenture, Analytics, Asia Pacific, Australia, AWS, Big Data, BPO, CEO, Cloud, Competition, CSC, Dell, Differentiation, digital, Fujitsu, HP, IaaS, IBM, India, Industry, Innovation, IP, IT Services, Microsoft, mobility, Offshore, Outsourcing, Services, Strategy, Vendor
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The Digital Hotel Key – A Positive Entry to Disruption
On a recent visit to San Francisco I stayed at the San Francisco Hilton Union Square. (Don’t worry; I am not going to offer hotel room reviews. Tripadvisor and others have that covered). As a long time member of Hilton … Continue reading
Posted in Uncategorized
Tagged Business, Culture, Differentiation, digital, disruption, Enterprise, Globalisation, Innovation, IP, Mobile, Strategy, travel
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Infrastructure Management in Australia – Can anyone catch AWS? capioIT Releases the Capture Share Report
Australia is one of the most mature and competitive markets for Infrastructure Management globally. After a painful beginning with ill measured outcomes and results, investments and outcomes for Infrastructure Management in Australia has substantially evolved. Cloud has been the central part … Continue reading
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Tagged Asset Services, Australia, AWS, Cloud, Competition, Contracts, CSC, Data Centre, Dell, Differentiation, digital, Dimension Data, disruption, Fujitsu, Google, HCL, HP, IaaS, IBM, Industry, Innovation, Intercloud, IP, IT Outsourcing, IT Services, Macquarie Telecom, Microsoft, Optus, Outsourcing, Rackspace, SaaS, Singtel, Strategy, Tech Mahindra, Telstra, Unisys, UXC, Vendor, Verizon, VMware
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Australia discovers Innovation. Can it become the Smart and Lucky Country?
When the tabloid Daily Telegraph front page is highlighting startups it is clear that Australia is finally awaking from a long-term lack of genuine progress, investment, tax structure and ecosystem for a scale technology and innovation startup industry and … Continue reading
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Tagged Asset Services, Australia, Big Data, Cloud, digital, Digital Equity, Innovation, IP, PPP, Privacy, Public Sector, Start Up, Strategy, University
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For the Good of Society – We all must take a pledge
It is time for the world to take a new pledge in order to enable innovation and improved stakeholder outcomes from investment to accelerate. As a public duty you need to get your family, friends and colleagues to undertake the … Continue reading
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Tagged Analytics, Apple, Asset Services, AWS, Big Data, Cloud, digital, Digital Equity, Innovation, IP, Outsourcing, Regulatory, SaaS
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