Tag Archives: Offshore

Indian Services Providers Fall from Disrupter to Legacy – Next Step Consolidation

Individually and collectively, Tata Consultancy Services, Infosys, Wipro, HCL, Cognizant and others unmistakably revolutionalised the IT services marketplace. Most visibly this was through leveraging India and other offshore locations. Equally importantly was their focus on, and strength in, process and … Continue reading

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Why Long Term Vendor-Client Relationships Inhibit Outcome Based Contracts

capioIT has long written about the shift towards outcomes based pricing for the management of infrastructure, application and business process engagements. This has been a slow but one directional shift that is critical for enabling a more flexible and business … Continue reading

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Can the Commonwealth Bank of Australia redefine the CIO

The Commonwealth Bank of Australia (CBA) CIO Michael Harte recently resigned to take the role as Chief Operations and Technology Officer at Barclays Bank in London. Harte was the most lauded technology executive in Australia and ensured that the CBA … Continue reading

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Chinese Tier 2 and 3 cities need to do a much better job to promote foreign investment

I have visited China for business repeatedly over the last 15 years. As most would be more than aware, the growth on any econometric variable has been sustained and typically staggering. As someone who studied economic and regional development as … Continue reading

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capioIT announces Leadership in the Australian Infrastructure Services Market

capioIT has announced the release of the 2013 Australian Infrastructure Services Capture Share report. This extensively researched report supports Australian technology buyers by evaluating key strengths and weaknesses of 16 leading Infrastructure Services providers in Australia. Enterprises buyers of infrastructure services … Continue reading

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Western Australia – Can it drive BPO to maturity in Australia?

BPO maturity in Australia. The mere phrase is enough to inspire fear and loathing for any seasoned outsourcing pro. As anyone who has listened to me since I started as an analyst late last century I have lamented reasons for, … Continue reading

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Asset Based Services –Software based providers, not services providers have led the way.

Clearly the current and historical IT services delivery model of pumping low cost human onshore or offshore delivery resources at customer contract delivery is unsustainable. It just cannot continue to work on many levels from speed to deployment, skill availability, … Continue reading

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