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Recent Posts
- Veeam – Hybrid Cloud is the next Act
- Salesforce – Acquires Tableau, accelerates analytics as it plays a Customer 360 game
- capioIT releases the Inaugural 2019 Asia Pacific Salesforce Solution Providers Capture Share Report – Accenture repeats global leadership with aggressive competition chasing hard.
- DXC Acquires System Partners – Finally joins the Salesforce Ecosystem
- Customer Perspectives on the Salesforce Ecosystem
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Phil Hassey
- Wonder if it is a short or long term play. This might get quite political. Shock Horror #Alibaba twitter.com/adrianho11/sta… 22 hours ago
- @benkepes I got fil 1 day ago
- I remember thinking 500 new services a year from #aws was remarkable. Now nearly 2,000 a year or 40 a week. #cloud https://t.co/pQYWxOXk9N 1 day ago
- How does #aws scale #devoid #security - keep people away and automate #cloud #cyber https://t.co/64trfid8Dr 1 day ago
- @benkepes About 8 people watch the echo chamber to be fair 1 day ago
- @timbo2002 @LiberalNSW Wow you just discovered this. 1 day ago
- @benkepes Australia, US and UK all have been held hostage by a common denominator- Murdoch owned press and baiting.… twitter.com/i/web/status/1… 1 day ago
- @s_v_g Don’t ever expect rationality in investment markets 6 days ago
- @s_v_g Almost $50b in leasing liabilities for 15 years is nuts. Pricing model isn’t working, 6 days ago
- @s_v_g I tweeted on this yesterday. They are not a tech company, they are a leading company who uses tech very well… twitter.com/i/web/status/1… 6 days ago
Meta
Tag Archives: Philippines
PAST is the future for the Contact Centre
In the late 1990’s when I first worked in contact centres, the most cutting edge innovation was the now redundant fax machine. Getting call centre agents and managers of an Australian insurance company in Australia to consider leveraging the … Continue reading
Posted in Uncategorized
Tagged Analytics, BPO, Business, Cognitive Computing, Contact Centre, CRM, Culture, Economics, India, Innovation, Marketing, Offshoring, Philippines, security, Technology, Watson
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Cost increases due to currency will accelerate asset based services in Europe and Australia
The shift towards asset based services, IP, or automation has finally accelerated. This has been a long time coming, and the slow pace of change has been an ongoing frustration for capioIT. Many SI and services organisations have finally begun to apply … Continue reading
Posted in Uncategorized
Tagged Accenture, Analytics, ANZ, Asia, Asia Pacific, Asset Services, Australia, BPaaS, BPO, Capgemini, Competition, digital, EDS, EMEA, Europe, Fujitsu, HP, IBM, India, Innovation, IP, IT Services, Nearshore, Offshore, Offshoring, Outsourcing, Philippines, Services, Strategy, Vendor
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ASEAN is a boom market but ….
Recently I wrote on the excitement that is the market opportunity in ASEAN, particularly in Indonesia, The Philippines and Thailand. https://capioit.wordpress.com/2013/03/25/why-indonesia-the-philippines-and-thailand-are-the-hot-markets-for-it-solutions-in-2013/ In the midterm, particularly as India growth remains below expectations largely driven by government inertia, outside of China, ASEAN … Continue reading
Posted in Uncategorized
Tagged ASEAN, China, India, Indonesia, Industry, Innovation, Malaysia, Natural Resources, Philippines, Policy, Singapore, Thailand, Vietnam
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Microsoft Azure to launch in Australia, Japan and China. Further proof the Asia Pacific cloud must be delivered through multiple nodes.
This week Microsoft announced plans to offer the Azure cloud platform in Australia and China. (Update – On May 23rd Microsoft also announced 2 (Osaka and Tokyo) locations in Japan) This is a significant announcement for both markets and of … Continue reading
Posted in Uncategorized
Tagged Amazon, Asia Pacific, Australia, AWS, China, Cloud, IaaS, India, Indonesia, Innovation, Korea, Malaysia, Microsoft, Outsourcing, Philippines, Rackspace, SaaS, SAP, Services, Singapore, Strategy, Thailand
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Why Indonesia, the Philippines and Thailand are the Hot markets for IT Solutions in 2013
Clearly one of the best things about having and analyst and advisory company focused on emerging market is that I have visibility and engagement across some of the most exciting markets in the globe for … Continue reading
Posted in Uncategorized
Tagged Analytics, ASEAN, Asia Pacific, Big Data, BPO, China, Cloud, India, Indonesia, IT Services, Philippines, Thailand
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