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Phil Hassey
- @rachelnudge @Veeam I'm so sorry I can't be there, looks amazing as one would expect .... 6 days ago
- @BrettMoorgas Given the bow tie maker is not on Twitter, I can take the credit 2 weeks ago
- Running an all day client workshop in Sydney today on #cx outcomes for customer and industry. Hoping this ensures e… twitter.com/i/web/status/1… 2 weeks ago
- a lot of interest in @googlemaps announcements at #GoogleNext18. For enterprise it is now considering itself a genu… twitter.com/i/web/status/1… 2 weeks ago
- @s_look @IntelligenAR a heartfelt thanks for the birthday wishes. A much appreciated touch. Happy birthday to me… twitter.com/i/web/status/1… 3 weeks ago
- great to see an Indonesian startup highlighted at #GoogleNext18 Congrats @GojekIndonesia #googlemaps #rideshare #Gojek 3 weeks ago
- @danpisut @GeomaticsFeed @NWS Sydney always looks good. 3 weeks ago
- great to see some #GoogleNext18 customer case studies from Indonesia Malaysia and more Asia Pacific customers. Of c… twitter.com/i/web/status/1… 3 weeks ago
- #GoogleNext18 #GoogleMaps #GIS - Google Maps making some big plays in GIS. Massive shift for it to refer to itself… twitter.com/i/web/status/1… 3 weeks ago
- RT @Jessicalessin: How to go from $800 million to nothing. Latest cautionary startup tale from @kmclaughlinSF go.theinformation.com/3368cc56ae3a6f… 3 weeks ago
Meta
Tag Archives: Philippines
PAST is the future for the Contact Centre
In the late 1990’s when I first worked in contact centres, the most cutting edge innovation was the now redundant fax machine. Getting call centre agents and managers of an Australian insurance company in Australia to consider leveraging the … Continue reading
Posted in Uncategorized
Tagged Analytics, BPO, Business, Cognitive Computing, Contact Centre, CRM, Culture, Economics, India, Innovation, Marketing, Offshoring, Philippines, security, Technology, Watson
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Cost increases due to currency will accelerate asset based services in Europe and Australia
The shift towards asset based services, IP, or automation has finally accelerated. This has been a long time coming, and the slow pace of change has been an ongoing frustration for capioIT. Many SI and services organisations have finally begun to apply … Continue reading
Posted in Uncategorized
Tagged Accenture, Analytics, ANZ, Asia, Asia Pacific, Asset Services, Australia, BPaaS, BPO, Capgemini, Competition, digital, EDS, EMEA, Europe, Fujitsu, HP, IBM, India, Innovation, IP, IT Services, Nearshore, Offshore, Offshoring, Outsourcing, Philippines, Services, Strategy, Vendor
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ASEAN is a boom market but ….
Recently I wrote on the excitement that is the market opportunity in ASEAN, particularly in Indonesia, The Philippines and Thailand. https://capioit.wordpress.com/2013/03/25/why-indonesia-the-philippines-and-thailand-are-the-hot-markets-for-it-solutions-in-2013/ In the midterm, particularly as India growth remains below expectations largely driven by government inertia, outside of China, ASEAN … Continue reading
Posted in Uncategorized
Tagged ASEAN, China, India, Indonesia, Industry, Innovation, Malaysia, Natural Resources, Philippines, Policy, Singapore, Thailand, Vietnam
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Microsoft Azure to launch in Australia, Japan and China. Further proof the Asia Pacific cloud must be delivered through multiple nodes.
This week Microsoft announced plans to offer the Azure cloud platform in Australia and China. (Update – On May 23rd Microsoft also announced 2 (Osaka and Tokyo) locations in Japan) This is a significant announcement for both markets and of … Continue reading
Posted in Uncategorized
Tagged Amazon, Asia Pacific, Australia, AWS, China, Cloud, IaaS, India, Indonesia, Innovation, Korea, Malaysia, Microsoft, Outsourcing, Philippines, Rackspace, SaaS, SAP, Services, Singapore, Strategy, Thailand
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Why Indonesia, the Philippines and Thailand are the Hot markets for IT Solutions in 2013
Clearly one of the best things about having and analyst and advisory company focused on emerging market is that I have visibility and engagement across some of the most exciting markets in the globe for … Continue reading
Posted in Uncategorized
Tagged Analytics, ASEAN, Asia Pacific, Big Data, BPO, China, Cloud, India, Indonesia, IT Services, Philippines, Thailand
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