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Phil Hassey
- Amazing what getting rid of an unprincipled government can do twitter.com/theworldindex/… 2 days ago
- RT @theworldindex: Most Corrupt Countries in the World 1.🇸🇴 Somalia =2.🇸🇾 Syria =2.🇸🇸 South Sudan 4.🇻🇪 Venezuela 5.🇾🇪 Yemen =6.🇱🇾 Libya =6… 2 days ago
- Some fancy stuff on that menu. Didn't have a lot of that when I started at Maclean in 1976, especially donuts and s… twitter.com/i/web/status/1… 3 days ago
- Germany was a mess there for a while a few hundred years ago. Portugal is a real stayer,about 800 years of no real… twitter.com/i/web/status/1… 3 days ago
- Not commenting on individual vendors, but for now at least, there is a lot to be said for working at privately held… twitter.com/i/web/status/1… 3 days ago
- RT @RichBohn: Sridhar Vembu-Led Zoho’s Profit Zooms 43% To INR 2,749 Cr In FY22, Sales Rise 28% | #CRM @Zoho No layoffs here! https://t.co/… 4 days ago
- This is a wonderful visualisation that highlights how Australia has evolved and changed for the better over 120 yea… twitter.com/i/web/status/1… 4 days ago
- RT @EmmaCIOC: It is always wonderful to gain feedback from those that we work with. Thank you Rubens Amorim for providing us with the foll… 4 days ago
- This is a real disappointment for the local VC market, and does not reflect well. Tech giant cuts off Aussie VC a… twitter.com/i/web/status/1… 4 days ago
- @gedhead That or the reality of 60mm of rain from storms hitting Sydney 4 days ago
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Tag Archives: Philippines
PAST is the future for the Contact Centre
In the late 1990’s when I first worked in contact centres, the most cutting edge innovation was the now redundant fax machine. Getting call centre agents and managers of an Australian insurance company in Australia to consider leveraging the … Continue reading
Posted in Uncategorized
Tagged Analytics, BPO, Business, Cognitive Computing, Contact Centre, CRM, Culture, Economics, India, Innovation, Marketing, Offshoring, Philippines, security, Technology, Watson
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Cost increases due to currency will accelerate asset based services in Europe and Australia
The shift towards asset based services, IP, or automation has finally accelerated. This has been a long time coming, and the slow pace of change has been an ongoing frustration for capioIT. Many SI and services organisations have finally begun to apply … Continue reading
Posted in Uncategorized
Tagged Accenture, Analytics, ANZ, Asia, Asia Pacific, Asset Services, Australia, BPaaS, BPO, Capgemini, Competition, digital, EDS, EMEA, Europe, Fujitsu, HP, IBM, India, Innovation, IP, IT Services, Nearshore, Offshore, Offshoring, Outsourcing, Philippines, Services, Strategy, Vendor
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ASEAN is a boom market but ….
Recently I wrote on the excitement that is the market opportunity in ASEAN, particularly in Indonesia, The Philippines and Thailand. https://capioit.wordpress.com/2013/03/25/why-indonesia-the-philippines-and-thailand-are-the-hot-markets-for-it-solutions-in-2013/ In the midterm, particularly as India growth remains below expectations largely driven by government inertia, outside of China, ASEAN … Continue reading
Posted in Uncategorized
Tagged ASEAN, China, India, Indonesia, Industry, Innovation, Malaysia, Natural Resources, Philippines, Policy, Singapore, Thailand, Vietnam
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Microsoft Azure to launch in Australia, Japan and China. Further proof the Asia Pacific cloud must be delivered through multiple nodes.
This week Microsoft announced plans to offer the Azure cloud platform in Australia and China. (Update – On May 23rd Microsoft also announced 2 (Osaka and Tokyo) locations in Japan) This is a significant announcement for both markets and of … Continue reading
Posted in Uncategorized
Tagged Amazon, Asia Pacific, Australia, AWS, China, Cloud, IaaS, India, Indonesia, Innovation, Korea, Malaysia, Microsoft, Outsourcing, Philippines, Rackspace, SaaS, SAP, Services, Singapore, Strategy, Thailand
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Why Indonesia, the Philippines and Thailand are the Hot markets for IT Solutions in 2013
Clearly one of the best things about having and analyst and advisory company focused on emerging market is that I have visibility and engagement across some of the most exciting markets in the globe for … Continue reading
Posted in Uncategorized
Tagged Analytics, ASEAN, Asia Pacific, Big Data, BPO, China, Cloud, India, Indonesia, IT Services, Philippines, Thailand
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