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Recent Posts
- Australia is losing out with diminishing innovation and increasing corruption. Is this the “lucky” country we want?
- IBM Spins off GTS. The future is 100% Hybrid and AI
- capioIT turns 10 – Thanks for the support and trust
- Global Innovation Index – Switzerland is the most innovative nation on earth, US and Nordic Countries worth noting.
- Xero acquires Waddle – AccountingTech meets FinTech meets SmallBizTech.
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Phil Hassey
- @rwang0 My related holiday conversations have been about how much we don’t miss flying. February 3rd is my one year… twitter.com/i/web/status/1… 1 day ago
- @berkson0 4 colours of fun https://t.co/8KnQTnnNC9 1 day ago
- @berkson0 I have a back scratcher, fart noise maker, a suction grip thingy, a clickable pen, all can work wonders to distract. 2 days ago
- @vijayasankarv We just showed in Sydney that a record breaking attack is sometimes ineffective, the passion of youth may help India. 3 days ago
- RT @matteastwood: I love following our industry -> @Intel said CEO Bob Swan would be replaced by @VMWare CEO @PGelsinger effective Feb. 15… 3 days ago
- One of many aspects to creating the customer experience and community twitter.com/vendorprisey/s… 4 days ago
- @servantofchaos Too many people who are dual NZ citizens from their parents who don’t want to give up kiwi citizen… twitter.com/i/web/status/1… 4 days ago
- @thinkovation It is the “genius” of Murdoch and others , make people vote against their interest by convincing them… twitter.com/i/web/status/1… 5 days ago
- RT @berkson0: As consumers we've learned (been trained?) to consume content in a multi-screen modality, where the extra screen is either de… 5 days ago
- @bhaines0 @robin_daniels Do you think you can dance is more to the poi t 6 days ago
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Tag Archives: Salesforce
Will the CFO use the Corona Virus Black Swan Event to defund Customer Experience
Analysts, consulting firms, SaaS providers and business innovators all agree on one thing: Customer Experience has to be the number one priority for enterprise strategy as we enter 2020 and beyond. Enterprise boards and leadership teams have firstly, learnt the … Continue reading
Posted in Uncategorized
Tagged Business, CEO, CFO, CMO, Competition, Customer Experience, CX, Differentiation, digital, Innovation, Microsoft, Oracle, Salesforce, SAP, Strategy, Technology, Transformation
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More evidence – Tough times for legacy tech vendors, and golden time for the Cloud
Software Asset Management and Licensing app provider Flexera recently published a report on technology investments that makes fascinating, scary or reassuring reading depending upon your perspective. The Flexera™ State of Technology Spend Report was based on over 300 interviews with … Continue reading
Posted in Uncategorized
Tagged AI, Amazon, Analytics, Asset Services, AWS, Business, CEO, Cloud, Competition, CRM, CX, Differentiation, digital, Google, HP, HR, IBM, Microsoft, Oracle, Red Hat, SaaS, Salesforce, SAP, Service Now, ServiceNow, Strategy, Technology, Vendor, Workday
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Dreamforce 2019 – Still going its own way
A Barack Obama fireside chat, Alicia Keys and a piano out of nowhere to sign off on Marc Benioff’s keynote, members of Prince’s band on the concourse, Neil Finn’s latest backing band AKA Fleetwood Mac at an apparently un-named baseball … Continue reading
Posted in Uncategorized
Tagged Accenture, Analytics, Asia Pacific, Cloud, Competition, CRM, Deloitte, digital, Dreamforce, Hybrid Cloud, Industry, Innovation, Oracle, SaaS, Salesforce, Services, Strategy, Technology, Vendor
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Freshworks wants you to Refresh to a Customer For Life
Freshworks is one of the more interesting SaaS startups that has reached the scale of being a viable and reliable long term business. It originated in Chennai, which at the time of founding in 2009 was not a hub of … Continue reading
Posted in Uncategorized
Tagged Asia, Asia Pacific, Cloud, CRM, Customer Experience, CX, India, SaaS, SaaS. Strategy, Salesforce, Vendor, Xero, Zoho
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Salesforce – Acquires Tableau, accelerates analytics as it plays a Customer 360 game
Salesforce announced on Monday, June 10th (US time) the acquisition of data visualisation leader Tableau for US$15.7B. Some jaws dropped at the purchased and the price and some at the purchaser. It was inevitable that Tableau would be acquired, Oracle, … Continue reading
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Tagged Analytics, AWS, BI, Big Data, Business, Cloud, Competition, Differentiation, Google, Innovation, Microsoft, Oracle, SaaS, Salesforce, Strategy, Tableau, Technology, Vendor
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DXC Acquires System Partners – Finally joins the Salesforce Ecosystem
At Dreamforce 2018 today, DXC announced the acquisition of Australian based Salesforce Platinum partner, System Partners. System Partners is one of the leading integrators in Australia, with a focus on Financial Services and the Public Sector. Firstly, congratulations to both … Continue reading
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Tagged Analytics, Appirio, Applications, Asia Pacific, Australia, Business, Cloud, Cognizant, Competition, CRM, Differentiation, digital, Industry, Innovation, IT Services, Partners, Public Sector, SaaS, Salesforce, Services, Strategy, Technology, Vendor
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capioIT releases the 2018 Global Salesforce Solution Providers Capture Share Report – Accenture still leads the way, but competition is catching up.
The constant growth of Salesforce has proven to be on of the critical success stories for the SaaS market, if not the most outstanding success. In 2018 it passed US$10B in revenue and is on track to be the fastest … Continue reading
Posted in Uncategorized
Tagged Accenture, Analytics, Appirio, Big Data, Bluewolf, Capgemini, CEO, Cloud, Cognizant, Competition, CRM, Deloitte, Differentiation, digital, Fujitsu, Google, IBM, Infosys, Innovation, IT Services, NTT, PwC, SaaS, Salesforce, Services, Strategy, TCS, TechMahindra, Vendor, Wipro
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AlibabaCloud has the chance to own the ASEAN Cloud Market
The cloud in the Asia Pacific region has had considerable build up in the past two years. In the major markets, all of the hyper-scale providers are present or have announced intentions. As a result, Australia, India, Japan, Korea and … Continue reading
Posted in Uncategorized
Tagged Alibaba, AlibabaCloud, Amazon, ASEAN, Asia Pacific, Australia, AWS, China, Cloud, Competition, Differentiation, Google, IaaS, IBM, Indonesia, Infrastructure, Innovation, IT Services, Japan, Microsoft, Offshore, Outsourcing, Salesforce, Services, Singapore, Strategy, Thailand, Vendor, Vietnam
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IBM Think 2018 – What will drive IBM toward the future
IBM held their think conference in March 2018. As with all vendor conferences, the content comes fast, it is varied and takes a while to digest. Think was the first time that IBM integrated all their business units into … Continue reading
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Tagged AI, Apple, Applications, Asia, BPO, Business, Cloud, CMO, Cognitive Computing, Commercial, Competition, digital, Economics, Google, Government, IBM, Infrastructure, Innovation, IT Services, Machine Learning, Marketing, Mobile, mobility, Oracle, Salesforce, security, Services, Technology, Watson
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Salesforce celebrates $10B revenue
Today Salesforce released their Q4 and Annual numbers. The magic $10B figure has been achieved. To be precise, FY18 revenue was $10.48B. This represents growth of 25%. Guidance for 2019 was $12.6B, a growth prediction of 20-21% in the next … Continue reading
Posted in Uncategorized
Tagged AWS, Cloud, CRM, Customer Experience, CX, IBM, Microsoft, Oracle, Salesforce, SAP, Technology
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