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Phil Hassey
- @rwang0 My related holiday conversations have been about how much we don’t miss flying. February 3rd is my one year… twitter.com/i/web/status/1… 1 day ago
- @berkson0 4 colours of fun https://t.co/8KnQTnnNC9 1 day ago
- @berkson0 I have a back scratcher, fart noise maker, a suction grip thingy, a clickable pen, all can work wonders to distract. 2 days ago
- @vijayasankarv We just showed in Sydney that a record breaking attack is sometimes ineffective, the passion of youth may help India. 3 days ago
- RT @matteastwood: I love following our industry -> @Intel said CEO Bob Swan would be replaced by @VMWare CEO @PGelsinger effective Feb. 15… 3 days ago
- One of many aspects to creating the customer experience and community twitter.com/vendorprisey/s… 4 days ago
- @servantofchaos Too many people who are dual NZ citizens from their parents who don’t want to give up kiwi citizen… twitter.com/i/web/status/1… 4 days ago
- @thinkovation It is the “genius” of Murdoch and others , make people vote against their interest by convincing them… twitter.com/i/web/status/1… 5 days ago
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- @bhaines0 @robin_daniels Do you think you can dance is more to the poi t 6 days ago
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Tag Archives: security
Westfield Car Park Automation – Five years later is still fundamentally unsafe
Amid a COVID driven shopping downturn Westfield (ASX: SCG) has launched a new parking program. Become a member of Westfield Plus, and you get extra parking time at pay for parking centres as well as other “perks” from tenants, e.g. … Continue reading
Posted in Uncategorized
Tagged Competition, Consumer, Covid_19, Customer Experience, CX, CXO, digital, Retail, Sales, security, Westfield
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No US Credit Card, then No Go for Amazon Go
I have written in the past about potential of the Amazon Go experience and the fact that if executed properly it can lead to enhanced skills for retail employees in a similar style that the Barista changed getting a cup … Continue reading
Posted in Uncategorized
Tagged Amazon, disruption, Innovation, Mobile, mobility, Payments, Retail, security, travel
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AWS goes Local – Bringing the Cloud Closer
In December 2019, AWS had its key global customer event re:Invent in Las Vegas. It is no surprise that the game gets bigger, the event gets broader and the content overwhelming in scale and scope. AWS now hosts 65,000 from … Continue reading
Posted in Uncategorized
Tagged Asia, AWS, Business, Cloud, Commercial, Competition, Economics, Google, Hybrid Cloud, Indonesia, Infrastructure, Innovation, Japan, Microsoft, Public Cloud, security, Services, Technology
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IBM Think 2018 – What will drive IBM toward the future
IBM held their think conference in March 2018. As with all vendor conferences, the content comes fast, it is varied and takes a while to digest. Think was the first time that IBM integrated all their business units into … Continue reading
Posted in Uncategorized
Tagged AI, Apple, Applications, Asia, BPO, Business, Cloud, CMO, Cognitive Computing, Commercial, Competition, digital, Economics, Google, Government, IBM, Infrastructure, Innovation, IT Services, Machine Learning, Marketing, Mobile, mobility, Oracle, Salesforce, security, Services, Technology, Watson
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AWS Reinvents AWS. Again
In the last week of November 2017, AWS held it’s customer event, Reinvent in Las Vegas. Not surprisingly, it is big. Total attendees were 43,000. Last year it was less than 30,000. Everyone knows AWS is big. In the last … Continue reading
Posted in Uncategorized
Tagged Amazon, Applications, AWS, Azure, Cloud, diversity, Google, HCL, IaaS, Microsoft, PaaS, Partners, SaaS, security, Technology
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Cyber Security Investment Requires Procurement Discipline Despite Urgency.
Cyber Security is a high priority issue for enterprises globally. This should not surprise anyone. The risk of underinvestment is enormous, both indirectly and directly. This risk is only matched by the outcomes of significant transgression. Add to this that … Continue reading
Posted in Uncategorized
Tagged CEO, CFO, CIO, Compliance, Contracts, CPO, CXO, Cyber, Innovation, Legal, Procurement, Risk, security, Technology
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Some Legacy Vendors Still Underestimate AWS – As They Gasp for Air
“Amazon is propping it up.” “They are just dev-test.” “Their security is not up to standard.” “They will fizz out.” “They are not suited to the enterprise.” Not a week goes by that I do not get told these “claims” … Continue reading
Posted in Uncategorized
Tagged Amazon, Applications, Asia, AWS, Azure, Business, China, Competition, Culture, Dell, digital, Economics, Enterprise, Government, IBM, Industry, Infrastructure, Innovation, IT Outsourcing, IT Services, ITO, Japan, Marketing, Microsoft, Open Source, Outsourcing, Privacy, security, Servers, Services, Singapore, Storage, Strategy, Technology, Telco, Telstra, USA
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The Windows Release Acceleration that explains Microsoft transformation.
Microsoft has leapt from a disrupted firm to a disruptor in the digital environment. While legacy peers and competitors alike such as Cisco, Oracle, IBM, and HP have hit shallow water, Microsoft has been able to meet some of … Continue reading
Posted in Uncategorized
Tagged Applications, AWS, Business, Competition, Data Centre, Differentiation, digital, disruption, Google, IBM, Infrastructure, Innovation, Marketing, Microsoft, Mobile, mobility, Open Source, Oracle, PC, Salesforce, SAP, security, Servers, Services, Technology, USA
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Top Five Takeaways from AWS Reinvent 2016
The AWS Reinvent event for 2016 is winding up. This year there was 32,000 attendees. The clear majority were developers focused on the platform. Here are my five quick takeaways from the event. (I will have more detailed … Continue reading
Posted in Uncategorized
Tagged Accenture, Applications, Asset Services, AWS, Business, CIO, Cloud, Competition, Culture, CXO, Dell, Economics, Google, Government, IaaS, IBM, Infrastructure, Innovation, IT Services, Marketing, Microsoft, Oracle, SaaS, security, Servers, Services, Singapore, Technology, Telco, USA
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PAST is the future for the Contact Centre
In the late 1990’s when I first worked in contact centres, the most cutting edge innovation was the now redundant fax machine. Getting call centre agents and managers of an Australian insurance company in Australia to consider leveraging the … Continue reading
Posted in Uncategorized
Tagged Analytics, BPO, Business, Cognitive Computing, Contact Centre, CRM, Culture, Economics, India, Innovation, Marketing, Offshoring, Philippines, security, Technology, Watson
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