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Phil Hassey
- @jowyang For mine, it is more the airline experience than the airport in terms of my experience satisfaction 11 hours ago
- Qantas CIO reveals 70 percent of apps now lifted to cloud itnews.com.au/news/qantas-ci… #Cloud has really taken off at #Qantas #IBM 13 hours ago
- @rachelnudge @Veeam Don’t you love free presents 2 days ago
- RT @applebyj: Interesting factoid - every release of SAP Software to date is based on Java 8, which is EOL in 2025. Regardless of Business… 2 days ago
- @lludovic Awkward like nuns dancing to Like a Virgin 2 days ago
- @berkson0 Bushfires are here, right now I’d readily swap 3 days ago
- @timbo2002 Ink is not the future. That is what I am saying. Xerox nor HP have made a highly successful strategic mo… twitter.com/i/web/status/1… 4 days ago
- comparing #Xero and #Xerox news during the week, amazing the difference with the dropping of a X, one the fastest g… twitter.com/i/web/status/1… 4 days ago
- @jdahlan Would it be any other way? I’d hope they were the top two 4 days ago
- @thinkovation Over understand? It is a good point, 4 days ago
Meta
Tag Archives: Watson
IBM Asia Pacific Analyst Insights – Red Hat has arrived at IBM
IBM recently held its 20th annual Asia Pacific Industry Analyst event in Singapore. Firstly kudos to IBM. No other vendor has had 20 Asia Pacific Industry Analyst events. IBM is not the same company that hosted a small number of … Continue reading
Posted in Uncategorized
Tagged Analyst Relations, AR, Asia, Asia Pacific, AWS, Azure, Cloud, Hybrid Cloud, IBM, Public Cloud, Red Hat, Singapore, Watson
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IBM Think 2018 – What will drive IBM toward the future
IBM held their think conference in March 2018. As with all vendor conferences, the content comes fast, it is varied and takes a while to digest. Think was the first time that IBM integrated all their business units into … Continue reading
Posted in Uncategorized
Tagged AI, Apple, Applications, Asia, BPO, Business, Cloud, CMO, Cognitive Computing, Commercial, Competition, digital, Economics, Google, Government, IBM, Infrastructure, Innovation, IT Services, Machine Learning, Marketing, Mobile, mobility, Oracle, Salesforce, security, Services, Technology, Watson
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PAST is the future for the Contact Centre
In the late 1990’s when I first worked in contact centres, the most cutting edge innovation was the now redundant fax machine. Getting call centre agents and managers of an Australian insurance company in Australia to consider leveraging the … Continue reading
Posted in Uncategorized
Tagged Analytics, BPO, Business, Cognitive Computing, Contact Centre, CRM, Culture, Economics, India, Innovation, Marketing, Offshoring, Philippines, security, Technology, Watson
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From Oncology to Customer Service, Cognitive Computing will Change the Human Experience.
From Oncology to Customer Service, Cognitive Computing will Change the Human Experience. Technology. It is a striking word. Every human knows closely the impact of technology, on themselves, people they care deeply about and our entire society. Personally in the … Continue reading
Posted in Uncategorized
Tagged Analytics, Asia Pacific, Asset Services, Big Data, Cloud, Cognitive Computing, CRM, digital, Digital Equity, IBM, India, Innovation, Oncology, Outsourcing, SaaS, Strategy, Thailand, Vendor, Watson
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